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E-Training Platform

The CFSR E-Training Platform is designed to provide federal and state review team members with the information and skills needed to participate successfully in the Child and Family Services Reviews (CFSRs). It is also designed to provide general background information on the child welfare system as a whole and important, related concepts.

Welcome to the CFSR Round 3 Online Training for States. This online training is designed to provide state review teams, partners, and stakeholders with information relevant to the onsite reviews for Round 3 of the Child and Family Services Reviews (CFSRs). To download additional tools, instruments, and other materials related to Round 3, please visit the Round 3 Resources page.

This training is divided into topical modules. Currently available modules include:

  • Module 1: The OSRI - In addition to a downloadable copy of the Onsite Review Instrument and Instructions (OSRI), this module contains a series of seven videos that provide an overview of the instrument, its layout, and key elements for each of its outcomes. The module also contains a video that provides an overview of the quality assurance (QA) process used to ensure accurate completion of the OSRI.
  • Module 2: Foster Care Mock Case - This module contains a complete foster care mock case that can be used to practice applying the OSRI. Users may find it useful to download and complete the OSRI so that they can record how they would rate and document their findings in the case. The module also contains a downloadable answer key for the mock case, so individuals may check their own work, and a video series that provides detailed explanations for arriving at these answers.
  • Module 3: In-Home Services Mock Case - This module contains a complete in-home services mock case that can be used to practice applying the instrument. Users may find it useful to download and complete the instrument so that they can record how they would rate and document their findings in the case. The module will also contain an interactive training focused on approaching case-related interviews and incorporating interview information into review findings.
  • Online Monitoring System - The Online Monitoring System, or OMS, is a Web-based online application consisting of the Onsite Review Instrument and Instructions, the Stakeholder Interview Guide, and reporting tools. It is used for both Traditional Reviews and State Conducted Case Reviews. States also can use it for their own continuous quality improvement (CQI) purposes. The module also contains information regarding the three purposes of the OMS—training, CQI, and CFSR—and forms for providing JBS information about a state’s users.

To begin, please click the title of the module that you would like to access.

Section 2: Understanding the Child Welfare System
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An overview of the child welfare system designed especially for those who don’t work within it on a day-to-day basis.

Section 3: Continuous Quality Improvement (CQI) in Child Welfare
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An introduction and overview of CQI and its benefits to child welfare systems.

Section 4: Trauma in the Child Welfare System
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A look at the effects of trauma upon children in the child welfare system and the methods that agencies can employ to create more trauma-informed environments.

Section 5: Round 2 Archives
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Archived modules from Round 2 of the CFSRs that provide background and historical information about the reviews and review process.